PRIVACY POLICY

Your privacy is important to us, so Croft Beverages Private Limited, has created the following Privacy Policy  (“Policy”) to let you know what information we collect when you visit our Site

https://www.croftbeverages.com (“Site”), why we collect it and how we use it.

The terms “You,” “Your,” “Yours” and “User” refer to the entity/person/organization using our Site.

When this Policy mentions “We”, “Us,” and “Our” it refers to Croft Beverages Private Limited and its  subsidiaries and affiliates.

This Privacy Policy is governed by our Terms of Services.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact  us at hello@croftbeverages.com.

INFORMATION WE COLLECT FROM YOU

We collect the information You provide to us and this information is necessary for the adequate performance of  the contractual arrangement which is in place between You and us and allow us to comply with our legal  obligations.

Account Signup Information. When You create the account, we ask You to provide the signup  information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.  Payment Information. To order and use features of Site, we may require you to provide certain financial  information in order to facilitate the processing of payments. We collect your Credit or debit card number,  Credit or debit card type, Credit or debit card expiration date, Billing address, Tax number, Name and  surname.

Login information. We collect Login information if You are logging to our account with Authentication  Data.

INFORMATION WE COLLECT AUTOMATICALLY

When you use our Site or contact us directly we may collect information, including your personal information,  about the way you act in our Site, the services You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to  comply with legal obligations and given our legitimate interest in being able to provide and improve the  functionalities of the Site.

Tracking technologies and Cookies. We use Cookies, Beacons. We also automatically collect information  about device’s operating system, .

THE WAY WE USE YOUR INFORMATION

We process your information adhering to the general data processing principles.

We may use the information we collect through our Site for a number of reasons, including to:

  • to identify user
  • to create account
  • to create trusted environment
  • to create statistics and analyze market
  • to stay connected
  • to customize marketing
  • to send billing information
  • to manage user orders
  • to contact user
  • to improve services
  • to ensure data security and prevent fraud
  • to comply with applicable laws
  • to request feedback
  • to post testimonials
  • to provide support

We will normally collect personal information from you only where we have your consent to do so, where we  need the personal information to perform a contract with you, or where the processing is in our legitimate  business interests.

DIRECT MARKETING

We may use your provided contact details for direct marketing. These direct marketing offers, depending on  your preferences, may be personalized taking into account any other information which you have provided to us  (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as  described below.

If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may  exercise such option at any time you wish by sending an email to hello@croftbeverages.com.

COOKIES

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to  improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests  for the same information.

Please check our Cookie Policy to find more information about cookies we use.

INFORMATION FROM MINORS

This site and our Services are not intended for or directed to persons under the age of 18. We do not knowingly  collect or ask for information from minors. We do not knowingly allow minors to use our Site or Services.

We will delete any information we discover is collected from a minor. Please contact us using the contact details  below if you believe we might have information about a minor.

SENSITIVE INFORMATION

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or  ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you  believe that we might have such information. We have a right to delete any information we believe it might  contain sensitive data.

PAYMENT INFORMATION

To order and use our services we may require you to provide certain financial information to facilitate the  processing of payments. We will not store or collect your payment card details. That information is provided  directly to our third-party payment processors whose use of your Personal information is governed by their  Privacy Policy. All payment data is stored by Razorpay . You may find their privacy policy link(s) here:  https://razorpay.com/privacy .

RETENTION

We retain your personal information to provide services to you and as otherwise necessary to comply with our  legal obligation, resolve disputes, and enforce our agreements.

We will retain your personal information as long as we need it to provide services to you, unless we are  otherwise required by law or regulations to retain your personal information longer.

SECURITY

We have implemented security measures designed to protect the personal information you share with us,  including physical, electronic and procedural measures. Among other things, we regularly monitor our systems  for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via internet, email or text  message is not completely secure. We do not guarantee the absolute protection and security of your personal  information or any other User Content you upload, publish or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you  believe its disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Site or Services, you are welcome to contact us at  hello@croftbeverages.com.

YOUR RIGHTS

You are entitled to a range of rights regarding the protection of your personal information. Those rights are:

The right to access the information we have about you. If you wish to access your personal information  that we collect, you can do so at any time by contacting us using the contact details provided below.  The right to rectify inaccurate information about you. You can correct, update or request deletion of your  personal information by contacting us using the contact details provided below.

The right to object the processing. When we rely on your consent to process your personal information,  you may withdraw consent at any time by contacting us using the contact details provided below. This  will not affect the lawfulness of processing prior to the withdrawal of your consent.

The right to lodge a complaint. You can raise questions or complaints to the national Data Protection  Agency in your country of residence in the event where your rights may have been infringed. However,  we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.  The right to erase any data concerning you. You may demand erasure of data without undue delay for  legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the  data has been unlawfully processed.

APPLICATION OF POLICY

This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered  by other companies or individuals, including products or sites that may be displayed to you in search results, sites  that may include our services or other sites linked from our Site or Services

AMENDMENTS

Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are  significant, we may consider providing a more explicit notice (including, for certain services, email notification  of Policy changes).

ACCEPTANCE OF THIS POLICY

We assume that all Users of this Site have carefully read this document and agree to its contents. If someone  does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our  Policy at any time and inform by using the way as indicated in Section 13. Continued use of this Site implies  acceptance of the revised Policy.

FURTHER INFORMATION

If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact  us at the details as indicated above.